Telephone Based Emergency Call Systems

We only use the best when it comes to Nursecall Systems, That is why we use Smartlink Products Designed and Manufactured In Australia.

SmartLink Medilink Dialer

SmartLink is now regarded as being one of the most advanced suppliers of telephone-based emergency call and communication systems available today. Totally designed and manufactured in Australia, SmartLink's unique approach to the long overdue demand by consultants and consumers for a complete user-friendly emergency call system has made SmartLink the industry leader in its field.

SmartLink has wide-ranging capabilities for providing rapid and reliable emergency communications via a standard telephone line. SmartLink Medi-Link and Medi-Call dialler units are totally compatible with both analogue PABX systems and the public switched telephone network (PSTN).

SmartLink has distinct advantages well above the rest when it comes to a cost-effective integrated communications approach. SmartLink provides voice, data, wireless and hard-wired connections to any project for precise individual requirements per site.

The design engineering of SmartLink products and software make it the only real choice for effective communication in Retirement Villages, Private Residences, Universities, Shopping Centres, Building Management, Sporting Complexes, Lifts, Hostels, Hospitals, and a host of other project applications.

Smartlink provides two versions of their popular Telephone based Emergency Call Systems. One is their existing and industry defining Medi-Call Unit and the other is their Next generation Personal Medical response system (PERS) units called Medi-Link.

Introducing smart medilink dialler unit

smart medilink dialler
How does it work?

When you need help, press the red button on the right, and help will be on it's way. Either by pressing the button on the Medi-Link Dialler Unit or by pressing the button on your wireless wristwatch, wall-mount, or or key-chain pendent.

Your call for help will be sent via a telephone line to a 24 hour alarm monitoring station. Where an operator will speak to you hands free, and dispatch assistance if required.

With Smartlink medi-link you have the freedom and peace of mind, that should you need assistance or help, it is available to you 24 hours a day,with the simple press of a button.

Medi-Link Unit - Features

Medi-Link Unit - Features
Easy to understand and operate

SmartLink is activated by simply pressing a radio key.These can be worn on a key ring, around the neck or on the wrist using a wristwatch strap. This flexibility allows the user to be comfortable and confident in their ability to control any situation and instantly summon assistance 24 hours a day.

Simple to install

SmartLink could not be simpler to install. The unit is fully self- contained and can be installed in minutes. Simply plug in the AC adapter, unplug the telephone line from the telephone and plug it into the "Line In" socket of the SmartLink. Most installations are really that simple!

New features & benefits

  • Inbuilt real time clock
  • Inbuilt full calendar
  • Automatic leap year adjustment
  • Automatic daylight saving adjustment
  • Visual time and day clock for client convenience
  • Totally designed and manufactured in Australia
  • Inbuilt special line filters to combat ADSL interference
  • Automatic line balancing circuitry (reduces distortion)
  • Programmable dB line sensitivity adjustment to combat noisy and problem telecom lines
  • World first technology allowing software upgrades/revisions remotely over telephone
  • Local & remote programming/control from any computer worldwide over telephone
  • Large backlit, high intensity LCD Display for full visual description of events
  • Programmable loud sounding ringer on incoming phone calls (For hearing impaired)
  • Extra large speaker for increased sound clarity and volume
  • Bluutooth interface capabilities (Tele medical - Blood pressure, Weight etc.)& two way voice badge
  • Six phone numbers with ability to send different alarms to alternate phone paths
  • Programmable voice annunciation (events, reminders etc.) (OEM versions available)
  • GSM versions available (Over mobile phone network with both voice and data)
  • Fully programmable medication and test reminders with voice annunciation
  • Heavy duty rechargeable lead acid battery with inbuilt dynamic battery testing software
  • Programmable ring tunes for door/call bell options (Allows door bells to be connected)
  • In-built data ports for interfacing telemedical health monitoring devices over phone
  • Dementia monitoring capabilities as well as inactivity monitoring
  • Special OEM customised software available upon request for specific criteria
  • 16 wireless Radio Devices (Blow switches, PIRs, Reeds, Smoke, Inactivity, Dementia, Fall & Man-down, wireless lights, sounders etc. (OEM expandable to 64 upon request)
  • Four additional hardwired inputs and 3 hard wired control outputs for remote SmartHouse control features
    (eg. Remote/local control of lights, doors, appliances)
  • Automatic two-way voice contact in emergencies
  • Programmable Contact ID, Ademco or British standard communication formats
  • Answers incoming telephone calls remotely via pendant "Hands Free"
  • Automatic system tests, power fail and low battery reporting
  • Ability to remotely control auto answer from control centre
  • Automatic telephone line failure alarm
  • Programmable cancel button with ability to send manual daily test calls if required
  • In-built range test function with full audio and visual verification
  • Automatic busy ring detect
  • Backlit Help & Cancel button with programmable brightness levels
  • Remote speaker attachment functions
  • Programmable volume control on annunciator (e.g. pre alarm, line fail etc.)
  • Supervised and low battery device reporting
  • Waterproof pendants (Interchangeable for around the neck, wrist or wall mounted)
  • C-Bus interface modules available

Medi-Link Unit - Features

Medi-Link Unit - Features
Easy to understand and operate

SmartLink is activated by simply pressing a radio key.These can be worn on a key ring, around the neck or on the wrist using a wristwatch strap. This flexibility allows the user to be comfortable and confident in their ability to control any situation and instantly summon assistance 24 hours a day.

Simple to install

SmartLink could not be simpler to install. The unit is fully self- contained and can be installed in minutes. Simply plug in the AC adapter, unplug the telephone line from the telephone and plug it into the "Line In" socket of the SmartLink. Most installations are really that simple!

Community Feature

SmartLink also caters for multiple users as each Radio Key has its own unique identification code. This design flexibility also allows for many additional specialised applications.

Powerful Programming Options

SmartLink's uncomplicated exterior cloaks its powerful microprocessor that allows full programmability of all functions via the two buttons on the main unit, Radio Key or a Remote Computer. All of SmartLink's features are easily accessible for customising to suit individual requirements.

Remote Monitoring

SmartLink is designed to provide the user with the ultimate in wireless protection and reliability and therefore peace of mind. SmartLink summons assistance by transmitting messages via the telephone line to a central monitoring station. Notification of the need of assistance is only seconds away.

Voice Back Feature

SmartLink will automatically answer an incoming call Hands Free after an alarm has been sent. This special feature is designed to provide immediate voice communication to a remote operator, automatically providing the user with confidence that help is near. This unique feature also allows the carer or operator to immediately gain valuable information that will assist in making fast, correct decisions that may make all the difference! There is also a facility allowing you to answer the telephone without physically lifting the handset in Hands Free mode from your wristwatch radio key

New features & benefits

  • Totally designed and manufactured in Australia
  • Automatic two-way voice contact in emergencies
  • Answers incoming calls remotely via Radio Key "Hands Free"
  • Latest surface mount technology manufacturing
  • 4 Programmable phone numbers
  • Automatic system test and Pill ReminderTimer
  • Inactivity Timer and Telephone Line failure alarms
  • Sits neatly under an existing telephone
  • Dementia monitoring capabilities
  • Contacts - monitoring centre, paging or telephones on or off-site.
  • Local and remote programming/control with full up/download capabilities.
  • Up to 250 hr (10-day) rechargeable NI-MH battery back up.
  • Automatic power fail and low battery reporting.
  • Wireless radio inputs plus hardwired inputs/outputs.
  • Supports separate codes for group (multi-client) identification.
  • UHF high security wireless devices.
  • Remote control features (eg. switch lights, doors, appliances, etc.)
  • Programmable Radio Devices (PIRs, Reeds, Smoke, Inactivity, Dementia, Man-down, etc.)
  • Programmable Contact ID, Ademco high speed or British standard DTMF
  • Complies with Australian Standards and manufactured to International IS09001 World Quality Standard